Shift Your Business from Providing Reactive to Proactive Customer Service

Posted by Steven Brand on Nov 22, 2016 3:37:01 PM

For many manufacturing businesses, the default approach in providing customer service is to respond to problems as they arise.

While this reactive method may satisfy the customer for that moment, it fails to take a more proactive approach in handling customer service issues. Instead, imagine if you could solve problems before customers had to call you. Or even better, if you could address issues before they even became aware of them.

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Topics: Manufacturing, Business Management

An Overview of Robotics in Manufacturing [Part 1 of 2]

Posted by Ellen McKewen on Jul 19, 2016 7:30:00 AM

The word “robot” comes from the Czech word “robotnik”, meaning “to slave.” Factories started using these machines in the early 1960’s to handle some of the more dangerous or mundane tasks that humans didn’t want to do. However, they did more than fill unwanted factory jobs; they completed the work with unprecedented speed and precision. Today, robots perform all kinds of tasks and can be classified according to different criteria such as:

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Topics: Manufacturing, robotics

Helping Veterans Find a New Career in Manufacturing

Posted by Jim Watson on Jun 15, 2016 6:00:00 AM

As our veterans return home and are discharged from their military service, many are thinking “Now what do I do? I am leaving a structure that provided me a purpose, a goal, and stability.”

This is where an organization called Workshops for Warriors (WFW) comes into play.

Workshops for Warriors provides training in advanced manufacturing technologies to help these young men and women find a new purpose and a sustainable job to support themselves and their families.

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Topics: Manufacturing, Workforce skills shortage

Manufacturers – Do You Know Where Your Money Is?

Posted by Doug Waterman on Jun 13, 2016 8:30:00 AM

Recently, I have been the unfortunate witness to an incident where a trusted employee, the Controller, absconded with high six figure amounts of money. This individual arranged for credit cards to be opened in the name of the company, authorized by a “letter” from the Principal whose signature was forged.  Without going into the liability of the banks and credit card companies that enabled this embezzlement, there are some lessons to be learned that I would like to pass on.  Hopefully, this will raise the awareness level of small manufacturers that fraud and theft is alive and maybe flourishing where you least expect it – in your company.

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Topics: Manufacturing

Challenges and Trends Facing Furniture Manufacturers in 2016

Posted by Ellen McKewen on Jun 7, 2016 10:51:17 AM



With the housing market returning and buyers feeling more comfortable with the economy, it’s good news for the furniture industry; since the housing and real estate market are the largest drivers of industry demand.

Each year sales fluctuate based on design preferences from homeowners, renters and office professionals. Since 2014, there has been a steady annual increase of about 4% in new furniture sales among U.S furniture manufacturers.

Predictions indicate that the increase will continue in the coming years.

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Topics: Manufacturing, Furniture and Related Products, Furniture

4 California Inventors to Celebrate During National Inventors' Month

Posted by Ellen McKewen on May 11, 2016 8:48:03 AM

The United Inventors Association of the USA, the Academy of Applied Science and Inventor’s Digest magazine declared the month of May to be National Inventors month in 1998 giving recognition to our nation’s creative innovators.

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Topics: Manufacturing, Innovation

Free or Inexpensive Online Tools and Resources for Small Manufacturers

Posted by Marjorie Dunn on Mar 1, 2016 11:19:28 AM

If you’re a small manufacturer, it can be a real challenge wearing all of the different hats you need to wear. No doubt, if you had the budget, you would probably hire additional people or purchase new systems or software to free up some of your time so you could focus on strategy and ways to grow your business.  Well, here's the good news.

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Topics: Manufacturing

Seasons Greetings from CMTC

Posted by Ellen McKewen on Dec 21, 2015 9:00:00 AM

Thank you California manufacturers for making our state number one in manufacturing. CMTC wishes you a wonderful holiday season and prosperous 2016.

In 2015, CMTC assisted 938 manufacturers to achieve the following:

  • Cost Savings = $126M
  • Total Sales = $358M
  • Total Investment = $197M
  • Number of jobs impacted = 5,942

CMTC will be closed December 24th through January 3rd. We will be back in the office on January 4, 2016.  We wish you and your families the very best this holiday season and a wonderful and properous New Year. 

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Topics: Manufacturing

5 Exceptional Women-Owned Manufacturing Organizations in California Continued.....

Posted by Ellen McKewen on Dec 9, 2015 6:27:33 AM

Women have come a long way since the 1960's when most women were homemakers and stay-at-home mothers. Statistics published by the Department of Labor outline the increase of women in the workplace beginning in the early 1960's through 2012. In fact, the number of women in the labor force has increased 53% within a 50 year period. 

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Topics: Manufacturing

5 Cutting Edge Women-Owned Manufacturing Organizations in California

Posted by Ellen McKewen on Nov 20, 2015 4:07:18 PM

Many people may make assumptions about women and manufacturing. They may not realize that women have moved into a variety of manufacturing industries and produce products just like their male counterparts. More than likely, you might envision them to be working in apparel, food or beauty product industries. But, in today's world, manufacturing has a new face.

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Topics: Manufacturing

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