Challenge
Significant industry shifts eliminated Axiom Medical’s direct access to surgeons and end users, disrupting product development and requiring costly retesting and biocompatibility validations. The financial strain was compounded when the COVID-19 pandemic brought elective surgeries to a halt, causing business to plummet. During this critical period, Axiom leadership discovered CMTC’s webinars on safety and compliance, which introduced practical strategies to improve efficiency, enhance output, and reduce costs —sparking a turning point for the company.
Solution
In order to improve organization, efficiency, and safety, CMTC partnered with Axiom Medical on a series of business transformation projects. One of the first projects was implementing a 6S Program. This initiative helped to streamline operations — transforming a 25-hour, 4-person task into a 12-hour job for three — resulting in major time and cost savings. In addition, clear role definitions and improved production flow across staging, packaging, and shipping enhanced both team coordination and workplace safety. This employee training, along with additional Human Resources and Financial Consulting projects provided by CMTC, have helped to significantly boost employee morale and elevate customer service.
Impact
As a result of all of their work with CMTC, Axiom Medical estimates a $1,000,000 increase in sales, $2,750,000 in retained sales, $763,000 in cost savings, 23 retained jobs, and the addition of 9 jobs. Axiom’s leadership believes that without CMTC’s support spanning operations, HR, safety, financial strategy, and more, the company likely would have shut down entirely — resulting in the loss of all existing sales and jobs. Today, Axiom Medical continues to collaborate with CMTC to drive ongoing growth. The partnership has expanded Axiom’s perspective on what’s possible; and they believe there’s still much more they can achieve with CMTC’s support. To help reach their long-term goals, Axiom Medical has made a capital investment of $685,000 allocated across new products and processes ($200,000), plant and equipment ($100,000), IT ($60,000), workforce development ($200,000), and other strategic initiatives ($125,000).
“CMTC has given us the insight into what’s possible for our business. Our CMTC Senior Client Advisor has brought us more support than we ever knew existed. We believe there’s so much more out there that we can do and accomplish with CMTC by our side.”
— Dr. Rae Walker, President
