The latest and greatest new technology is something that many of us are prone to want – not just for the workplace, but for the personal aspects of our lives.Read More
Topics: Lean Manufacturing
In today’s manufacturing environment, we know that getting the product to the customer in a timely manner while keeping the cost of production and delivery as inexpensive as possible is one of the top goals.Read More
In thinking about how to prepare for an ISO quality audit, some people may have a kneejerk negative response. If “audit” makes you nervous, then focus on “quality,” because the end goal here is to ensure just that.Read More
Small and mid-sized manufacturers (SMM) face a unique set of challenges when it comes to managing energy use. Expertise in energy-efficient operations may not exist in your organization and employees may already have a very full plate helping the company run smoothly. Managing energy may seem like one more task on a long list of things that must be done.
However, by following some common sense guidelines, your business can improve the energy efficiency of its operations thereby increasing profit margins, securing a more competitive position in the market place and reducing its environmental impact.Read More
A brand is more than just a product, logo, website, or tagline. A brand is all of these taken together to create an intangible effect amongst stakeholders (customers, prospects, suppliers, creditors, employees, government agencies, etc.). Building your company’s brand equity is often an integral part of your business strategy. A recent Forbes magazine article rated these top brands and their value to their respective organizations.Read More
As manufacturing companies are becoming increasingly interconnected, the risks to their production systems, confidential data and supply chain are growing exponentially larger. Cybersecurity should be a concern for every manufacturer.Read More
For many manufacturing businesses, the default approach in providing customer service is to respond to problems as they arise.
While this reactive method may satisfy the customer for that moment, it fails to take a more proactive approach in handling customer service issues. Instead, imagine if you could solve problems before customers had to call you. Or even better, if you could address issues before they even became aware of them.Read More
The process approach is a keystone feature of ISO 9001 – a globally recognized quality standard that benefits employees, managers, companies and, ultimately, the consumer.
In the latest version, ISO 9001;2015, the “process approach” is highly emphasized for mangers to practice. We’ve touched on the process approach and how it fits with ISO in a previous blog.
But what exactly does this mean?Read More